Well yesterday.. suddenly office Internet and the fax was down.. manage to get Singtel technician to come down.. the fax line was recovered.. but got no connection for Internet... our router modem is connect to firewall and then to the switch... after a few trial and error.. we decided that to change the switch and the router modem..... (It is so nice of the SingTel's technician to lend us his MIO modem for a few days till the problem resolves..
After connecting into a new switch.. only 3 to 4 PC are able get Internet access.. Well no choice.. now all the Abacus flight reservation system cannot connect to Internet.. Today got the Abacus's engineer to help resolve.. but he is unable to resolve.... He don't know what went wrong and was unable to configure the MIO modem to their IP address..
The current scenario now is.. we have decided to via pass the Firewall.. since we have already have firewall in our individual PC.. We connect the router modem to the switch... "Ta Dah!!" only PCs are able to access Internet.. but the rest of the Abacus Flight Reservation System still unable to access Internet... Well now we need to get a new router modem and get Abacus engineer to configure... Hopefully it works...
Anyone got any suggestion??
Keeping finger cross... (Boss feeling the stress as business are effected... and me racing with time to solve it......) Luckily.. today manage to get those prioritise PCs to access Internet... So work could resume...
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