Finally finally.. manage to get it solve... my boss brought a new router modem.. and i mange to call Abacus's engineer. and he instruct me step by step to configure the router to their static IP address... and "TAH DAH".. Problem solve....
All long our router modem has been having problem.. it keep disconnecting and we have to turn off and on the power in order to reset.. We always thought the socket is loose.. so brought a extension plug... until.. the old router modem is finally brain dead.... now the old router modem is resting in peace....
Well... i felt a sense of achievement... being a non-IT savvy person.. i do learn a lot during the process of solving the problem.. My boss gave a pat on my back and said "Well Done, Lawrence"....
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